Returns & Refunds
Returns & Refunds Policy
30-Day Returns Guarantee
We want you to be completely satisfied with your purchase. If you're not happy, you can return your item within 30 days for a full refund.
How to Return an Item
- Contact us to request a return authorization
- Pack the item securely in its original packaging
- Include your order number
- Send to our returns address (provided when you contact us)
Return Conditions
Items must be:
- Unused and in original condition
- In original packaging
- Returned within 30 days of receipt
- Accompanied by proof of purchase
Refund Process
Once we receive and inspect your return:
- Refunds are processed within 1-2 working days
- Refunded to your original payment method
- You'll receive an email confirmation
Return Shipping Costs
- Faulty Items: We cover all return shipping costs
- Change of Mind: Customer covers return shipping
Non-Returnable Items
Custom-made or personalized items cannot be returned unless faulty.
Need help? Contact our customer service team.